3147 Middle Country Road, Lake Grove, NY 11755
(631) 861 - 4125
Urban Air Adventure Park is located at 3147 Middle Coutry Road, Lake Grove. There are more than 12 handicapped (van)- accessible spaces in the large, paved parking lot. Street-level, automatic doors lead to the welcome area.
There is ample space throughout. At the Cafe you can order food at the counter, and get a buzzer that lets you know when your food is ready.
Restrooms are in a hallway in the rear. There are men's and women's multi-stall restrooms with handicapped-accessible stalls as well as two, large, handicapped-accessible, single-occupancy restrooms with wheelchair-accessible sinks and baby-changing stations.
- Attraction Type: kid-friendly, popular places
Number of handicapped spaces: 12 +
Location of handicapped spaces: throughout the parking lot - some are close to the entrance
Surface of lot: paved
Distance to venue: depends on where you have to park
Transportation to venue offered: na
Places to rest: no seating outside, but plenty of seating inside
Paths and walkways: concrete sidewalk in front
Location of handicapped entrance: main entrance
Doors: street-level, automatic doors
Number of floors: 1
Steps and staircases: none
Width of aisles: ample space throughout
Places to sit: seating throughout
Location of restrooms: hallway to right of the cafe, near the party rooms
Type of restroom: multi-stall, handicapped-accessible, and single-occupancy, handicapped-accessible
Ease of entry and exit: easy
Baby changing station: yes
Available food services: cafe
Friendliness of staff: very friendly
Our first visit to Urban Air, since Covid, has convinced us that, if you are ready for indoor activity for the kids, you could not find anyplace better for Covid safety, for both customers and staff. Besides all of the other things they are doing, there is hand-sanitizer everywhere! Many, large dispensers are located throughout the venue. Every time I turned around, there was a hand-sanitizer dispenser. Entering an activity, there is sanitizer. Exiting the activity, there is sanitizer. Sitting down at a table for a snack, there is sanitizer. So impressive! Individual activities are sanitized after each use. Group activities get anti-microbial cleanings each night. The coating is supposed to last 24 hours. Staff is trained to sanitize high use touch points. The music system plays a song that alerts staff to stop and clean. There is even a song reminding patrons to stop, take a break and sanitize.
If you are going to, or having a party, precautions have been taken there as well. Party spaces are twice as large as before, to encourage social distancing. I was “blown away,” with all of this wonderful information. The reason I can share this with you is because Joe was kind enough to show me around and educate me.
At this time, Urban Air is operating at 25% capacity. Hopefully, this will change soon. Until then, they cannot stress strongly enough that, if you do not want to be disappointed, make a reservation before coming. Especially on weekends.
Now on to the rest of the good stuff Urban Air offers. 48,000 square feet of the “ultimate indoor playground for the entire family.” (website)
Parking is easy in the large, paved lot. There are more than twelve handicapped (van) – accessible spaces throughout.
Street-level, push-button assist doors lead to the welcome area. For Covid safety, there are reminders about distancing on the floor.
Colorful lights and incredibly high ceilings, whet one’s appetite. There are climbing walls, tubes playground, climbing hill, adventure hub, reality area, bumper cards, ball pits, Sky Rider, Warrior Obstacle Course, and trampolines to name a few. The cafe is in operation with a full menu and plenty of distanced seating available.
Multi-stall restrooms are located in a hallway to the right of the cafe, near the party rooms. They each have a large, handicapped stall and wheelchair-accessible sinks. There are also two large, single-occupancy family restrooms, equipped with baby changing stations.
Urban Air is a great place that is easily accessible. Aisles are wide and there are many places to sit. I can’t wait to take my granddaughter there when she visits from California. If you have any questions about accessibility, or anything else, don’t hesitate to call and ask. (631) 861-4125
PLEASE, don’t forget to make a reservation!
As always, we at Destination Accessible advise you to visit a venue’s website, http://www.urbanairtrampolinepark.com">www.urbanairtrampolinepark.com, when planning a visit, to “know before you go.”