Address

60 South Street, Hyannis, Mass 02601

Phone Number

(508) 477 - 8600

Date Visited

05/26/2014

Website

Link to Website

Steamship Authority, Hyannis, Massachusetts

Description

The Steamship Authority Hyannis Terminal is located at 60 South Street, Hyannis, Massachusetts.

There is limited handicapped parking at the terminal. Call ahead to check or ask the guard about nearby handicapped parking.

The street level entrance has automatic sliding glass doors.

There is a handicapped accessible low ticket window as well as multi-stall, handicapped accessible restrooms close to the waiting area.

There are many benches in the waiting room.

Access to the ship is easy via dedicated ramps for people needing assistance.  There are many Steamship Authority personnel to help.

The main level offers airplane style seating. There is dedicated space where wheelchairs can be secured.

Single-occupancy, handicapped accessible restrooms are located on the main level.

Food and drinks are available on the main level.

Disembarking was easy as well, with personnel to assist when needed.

Checklist

    Location of handicapped spaces:  at the terminal
    Surface of lot:  paved
    Distance to venue:  close
    Transportation to venue offered:  yes - see notes below
    Terrain:  flat
    Places to rest:  lots of benches
    Paths and walkways:  ramps to ship
    Location of handicapped entrance:  at main entrance
    Doors:  automatic, sliding glass doors at terminals
    Elevators:  none
    Ramps:  to get onboard
    Steps and staircases:  to second floor
    Width of aisles:  very spacious
    Places to sit:  airplane type seating, designated spaces for wheelchairs
    Location of restrooms:  main deck
    Type of restroom:  single-occupancy, handicapped accessible
    Ease of entry and exit:  good
    Available food services:  food and drinks available on board
    Friendliness of staff:  very pleasant and helpful
    Notes:  Limited handicapped parking available at terminal; call to check.Passengers can be dropped off and driver can park in one of their off-site parking lots and be shuttled quickly to the terminal.

Read More

On Tuesday, May 27th we headed for Nantucket on one of the Steamship Authority’s High Speed Ferries from Hyannis Harbor.


We parked in one of their off-site parking lots and were quickly shuttled to the terminal. There is limited handicapped parking available at the terminal, but we suggest checking it out in advance. If this doesn’t work out, passengers can be dropped off at the terminal and the driver can go and park.


We found automatic sliding glass doors at street level, a handicapped accessible low ticket window, handicapped accessible, multi-stall restrooms and plenty of benches.


Access to the ship was fairly easy via ramps dedicated to people needing assistance.  Many pleasant workers were available to help everyone.


The inside of the ship is spacious with airplane style seating, as well as seats with tables.  There is dedicated space where wheelchairs can be secured.


If you can do steps, you might like the view from the upper level.


Single-occupancy, handicapped accessible restrooms are located on the main deck.


Food and drinks are available on board.


The ride was nice and smooth.


Disembarking in Nantucket was easy. If needed, help is available here as well.


The terminal in Nantucket is somewhat more rustic, with a boardwalk area outside.



Location


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