515 Broadhollow Road, Melville, NY 11747

Phone Number

(631) 577 - 4444

Date Visited



Link to Website



Refuge is located at 515  Broadhollow Road (Route 110), Melville, NY . Valet parking is available.  If you do not want to valet your car be prepared for quite a walk to the self-parking lot.  There is one handicapped space close to the entrance. A stone patio leads to the street-level, double door entrance.  A large welcome area has seating.

There are several, large dining areas as well as a full-height, bar/lounge area. The main dining areas are on one level. An upper dining area requires two steps up.  A large, street-level, outdoor area is easily accessible. Tables and comfortable upholstered chairs have ample space between them.

There are six, small, single-occupancy (non-handicapped-accessible) restrooms. If you require a handicapped-accessible restroom you must ask to use the restroom that says, “For Staff Use Only,” on the door.


    Surface of lot:  paved
    Distance to venue:  self-parking is far from the main entrance
    Transportation to venue offered:  no, but valet parking is available at main entrance
    Terrain:  flat
    Places to rest:  none outside
    Paths and walkways:  concrete sidewalk; stone patio in front of entrance
    Doors:  street-level, double doors
    Number of floors:  1
    Elevators:  no
    Ramps:  no
    Steps and staircases:  two steps up to rear dining area
    Width of aisles:  ample space throughout
    Places to sit:  tables & upholstered charis, full-height bar, high tables , couches
    Location of restrooms:  in hallway at rear of main floor dining area
    Type of restroom:  * six, small, single-occupancy, non-handicapped restrooms
    Ease of entry and exit:  easy
    Baby changing station:  no
    Friendliness of staff:  very helpful and professional
    Notes:  * The single-occupancy, handicapped-accessible restroom is the one with the sign that says , "For Staff Use Only."

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Meeting friends for an early dinner brought us to Refuge for a third time. This is a vibrant place that tends to get quite noisy as the evening goes on, so we chose an early time to meet.

Valet parking was available at the entrance.  If you choose not to valet your car, be prepared for quite a walk to the public parking area. There is also one handicapped space near the valet drop-off.

Stone is underfoot at the street level double doors that lead to a large welcome area. If you have to wait, there is some seating here.

This establishment has an inviting Tuscan feel; wood on the walls, tile on the floors, comfortable tables and upholstered chairs in several dining areas. The main area does not require any steps. An area in the rear requires two steps up. The large, lounge area has a full-height bar, stools and high tables. A  large, street-level, outdoor area is easily accessible.

Refuge’s menu says, “…a modern twist on Italian and Latin cuisine, with a nod to the classics and bar food, prepared…in our wood burning oven.” We liked the menu. We found the selections to have an interesting twist on some items. Our server was very pleasant, professional and helpful with our questions and choices.  We each had something different and we all loved what we ordered! Sharing was great! 

Refuge’s “…goal is simple…create a restaurant that you can “come as you are in a comfortable, engaging environment to eat something good and sip something sinful.” (website). 

My only disappointment has to do with the restrooms. There are  six, small, single-occupancy (non-handicapped-accessible) restrooms. Not seeing a sign signifying a handicapped restroom, I inquired. I was told about (and then shown) the large, single-occupancy, handicapped-accessible restroom. The sign on the door does not indicate that it is handicapped-accessible. It says, “For Staff Use Only.” The hostess told me that the sign had been broken and had not been replaced as yet. It has been more than six months since I was last here and still no sign. This does not seem to be very kind to anyone with a need for this type of restroom.

As always, we at Destination Accessible, advise you to check a venue’s website,,  when planning a visit, to “know before you go.”



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