285 Fulton Street, New York, NY

Phone Number

(844) 6646-1776

Date Visited



Link to Website

One World Observatory


One World Observatory is located at 285 Fulton Street, New York.  If arriving by car, there is an accessible drop-off, pick-up location along West Street, north of Vesey Street, from which point guests may proceed to the West Plaza Entrance, or from inside the World Trade Center Occulus.

There are multi-stall, handicapped-accessible restrooms near the ticket area. It is a long walk from the ticket area to the elevators, which go to the 101st floor.  You can get to the lower viewing area by escalator or elevator.

Navigation is easy with smooth floors and plenty of space to walk around. Benches can be found along the back walls.  There is a snack bar, fine dining restaurant, and gift shop.  Multi-stall, handicapped-accessible restrooms are located in the rear of the gift shop.

If you have special needs please call (844) 696 – 1776.


    Doors:  most have push-button assist
    Number of floors:  102
    Elevators:  high speed elevators to Observatory
    Ramps:  in several locations, where needed
    Steps and staircases:  in several locations
    Width of aisles:  ample space throughout
    Places to sit:  benches near the wall
    Location of restrooms:  behind ticket counters and at rear of gift shop in Observatory
    Type of restroom:  multi-stall, handicapped-accessible in both locations
    Ease of entry and exit:  easy
    Baby changing station:  yes
    Available food services:  snack bar (One Mix) and full-service (One Dine)
    Friendliness of staff:  everyone was very pleasant
    Notes:  * There is no specific parking garage. There are several garages about .2 mile away. You can drop passengers off along West Street, north of Vesey Street, from which point guests can proceed to the West Plaza Entrance. Guests can also inter from inside the World Trade Center Occulus.

Read More

We are native New Yorkers. We had been to the observatory at the Twin Towers, but had not visited One World Observatory. That changed yesterday, when one of our very good friends, a 9/11 survivor and official NYC Tour Guide, invited us to tour the memorial, the Observatory, and much more. I love being a tourist anywhere, but it’s extra special when you are with someone who is happy to share his vast knowledge.

We found The Observatory Experience incredible, from the informational videos while waiting for the elevator, to the elevator ride and the amazing intro to the unparalleled views from the tallest building in the Western Hemisphere.

We were there early on a slightly cloudy, Monday morning. There were no lines. We were able to purchase our tickets and walk directly through to the elevators. We spent some time looking at the inspiring videos of the construction of the building before entering an elevator for the 60 second ride to the 101{SUP()}st{SUP} floor. Don’t blink, or you will miss an incredible experience! See New York City grow right before your eyes. Exiting the elevator, we were shuffled to a viewing area where we were treated to another short video about the city before the shades parted, giving us our first look at the vista below and beyond. This is the lower viewing area. On this level we found the snack bar (One Mix), and restaurant (One Dine). Floor to ceiling windows, but no 360 degree view on this level. We needed to make our way to the lower level (by escalator or elevator) for the FULL VIEW! “ Incredible!” is all I have to say about being able to view our city from this vantage point. I heard someone say that he was considering taking a helicopter tour of the city, but after this experience, he felt it was not necessary.  As we made our way around, we came upon a gentleman, giving a short, informational session about the city.

It was not crowded when we were there, so up-close access to the windows was easy. I cannot comment on what it’s like when crowded. I can say that there is plenty of room for navigation. There are benches (not near the windows) for a short rest, and of course, a gift shop!  Multi-stall, handicapped-accessible restrooms (no baby-changing station) located at the rear of the gift shop.  The elevator ride down is not to be missed either!

This destination is well designed and easily accessible. If you are arriving by car, there is an accessible drop-off, pick-up location along West Street, north of Vesey Street, from which point guests may proceed to the West Plaza Entrance, or from inside the World Trade Center Occulus.  Floors are all smooth, ramps are conveniently located where needed and elevators will get you to all areas. There is even a small ramp if you want to get to the center viewing area with the camera  that allows one to view the street below.  We loved our visit and were grateful that the clouds did not obscure our view until we were almost ready to leave.

As always, we at Destination Accessible advise you to visit a venue’s website,, when planning a visit, to “know before you go.”



9/11 Memorial Museum
9/11 Tribute Center
Brookfield Place - shopping and dining
Seamore's Restaurant