299 South Street (Pier 36), New York, NY 10002

Phone Number

(844) 307 - 4644

Date Visited

8 - 29 - 21


Link to Website

Immersive Van Gogh


This huge exhibit is located at 299 South Street (Pier 36), New York, NY 10002. Parking is available in an adjacent private lot, or must be found on the street.

The street level entrance is easily accessible, as is the entire venue.

There is very limited seating on benches. The upper viewing area is only accessible via twenty steps. There is no seating up here.

Multi-stall restrooms have large, accessible stalls as well as wheelchair accessible sinks and baby-changing stations.

There are no food services within the building.


    Attraction Type:  museum
    Surface of lot:  paved
    Distance to venue:  very close
    Transportation to venue offered:  na
    Terrain:  flat
    Places to rest:  several benches outside and on walk along the river
    Paths and walkways:  paved
    Doors:  street-level
    Number of floors:  one floor, plus small balcony
    Elevators:  no
    Ramps:  na
    Steps and staircases:  20 steps to balcony viewing area
    Width of aisles:  ample space everywhere
    Places to sit:  There are some benches throughout
    Location of restrooms:  in main lobby
    Type of restroom:  multi-stall, with large accessible stalls and wheelchair accessible sinks
    Ease of entry and exit:  easy - there are no closed doors
    Baby changing station:  yes
    Available food services:  none in building
    Friendliness of staff:  everyone was very pleasant

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We didn’t write about Immersive Van Gogh when we went because we were there on what we thought was the last day. It will be returning on November 17th, for a holiday run, so you might want to give it a try.

The venue at Pier 36 is quite accessible. There is wheelchair drop off at the door and an accessible entrance close to the parking lot. If you don’t want to pay the $36.00 for two hours, you might want to do what we did. Get tickets for early in the day on a Sunday (timed tickets are required) and park on a nearby street. Passengers can easily be dropped off and the driver can go find a spot.

Since we were there early, it was fairly empty. No lines to get checked in and very few people in the galleries themselves. By the time we left, several hours later, it was much more crowded. 

The entire venue is easily accessible. But be forewarned, there is very little seating, only a few benches throughout. Most people sat on the floor for viewing. There is also a small upper viewing area, requiring 20 steps to reach the top – and there is no seating up here either – unless you purchase special tickets!

This is a “captivating digital art exhibit, merging state-of-the-art technology, theatrical storytelling and world class animation…It gives guests the opportunity to “step inside” and experience the works of Van Gogh like never before.”(website)

It is the largest Van Gogh exhibit in the world – 75,000 square feet of waterfront space. If you walk outside you are on the East River with wonderful views of the River and Williamsburg Bridge.

The three galleries all have the same images displayed on the walls, and floors, with musical accompaniment. To us, it  felt as though we were living in a painting! Even though there are the same images throughout, one’s physical location while viewing gives a different perspective. If you can manage the stairs, we thought it was worthwhile to get the perspective from the upper level.

This is not an exhibition – if you are looking for that you will be in the wrong place. This is an immersion in Van Gogh’s paintings, feeling surrounded by his art with wonderful music accompanying it.  It was definitely an interesting experience. We are glad we went!

Multistall restrooms, with large accessible stalls and wheelchair accessible sinks are located in the lobby. Without doors, they are quite easy to enter and exit. There are baby-changing stations.

No museum like experience would be complete without a gift shop. This was no exception, There are many items available, besides the Van Gogh masks they gave us when we entered, 

As always, we at Destination:Accessible, advise you to visit a venue’s website,, when planning a visit, to “know before you go. 




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