1255 Hempstead Turnpike, Uniondale, NY 11553
(516) 231-4848 (front office) (516) 744-6310 Ticketmaster
DescriptionNYCB Live at the Nassau Veterans Memorial Coliseum is located at 1255 Hempstead Turpike, Uniondale. Enter from Earl Ovington Boulevard and go to the 36 handicapped parking spaces located near gate 5. More handicapped space are located in another location (see venue map). If you are coming from another entrance, ask to be directed to these spaces. Since no spaces are close to the entrances you may want to drop passengers off at the curb before parking. Even from the curb it is somewhat of a walk to the entrances. Gate 5 is best for a quick drop-off. Individuals needing assistance can find a person in a Gray Vest ( a Guest Services Represntative) for help. Once inside , you can visit the Guest Services Counter (across from Gate 12) for further assistance.
The outer perimeter has various food venues. There are several bars and an outdoor beer garden. Just inside the main gate is a casual snack/lounge area, with both high and low tables, and an outdoor area with picnic tables and benches.
Multi-stall restrooms with large, handicapped stalls are located throughout. Two, single-occupancy, handicapped-accessible restrooms are located on this main level (one near Gate 15 and one between Gates 20 & 21). One, single-occupancy, handicapped-accessible restroom is located on the lower level, near the large, multi-stall restrooms.
No steps are required to reach each sction of the arena. Platform seating for wheelchairs and companions is very open and easy to get to. Each section has a "Row 10" (the last row) that does not require any steps. Other rows have two, low-rise steps to each row. Aisles are wide with illuminated handrails in the center. Note that all #200 seats require steps to get to them. There is no elevator to these seats. Floor seats, or Row AA seats can be gotten to by elevator. The VIP Lounge has a mix of high and low tables well as a bar that has wheelchair accessibility.
- Number of handicapped spaces: 36
Location of handicapped spaces: near Gate 5
Surface of lot: paved
Distance to venue: not that close - you might want to drop passengers off at the curb
Transportation to venue offered: no
Places to rest: none
Paths and walkways: soncerete sidewalks
Location of handicapped entrance: Gate 5 is the best one
Doors: many sets of street-level, double doors
Number of floors: 2
Elevators: to both levels
Steps and staircases: steps required to most seats - all of section #200 require steps
Width of aisles: wide, with illuminated handrails in the mid
Places to sit: besides the arena itself, several of the food venues have seating (see description)
Location of restrooms: multi-stall restrooms, with handicapped stalls, are located throughout
Type of restroom: single-occupancy, handicapped restrooms are located near Gate 15 and between Gates 20 & 21, there is one located on the lower level, near the large, multi-stall one
Ease of entry and exit: easy,
Baby changing station: yes
Available food services: many food and drink options
Friendliness of staff: very helpful
Notes: At Gate 5, look for a Guest Services Rep (in a gray vest) for assistance. You can also visit the Guest Services Counter across from Gate 12 for help.
I have been to NYCB Live – Home of the Nassau Veterans Memorial Coliseum, many times, most of them before the renovation of this facility. Never had I been here with what I call, “Destination:Accessible eyes.” Due to a gracious invite, I was able to have a look at this venue at a quiet time.
I had been advised to enter from Earl Ovington Boulevard and park near Gate 5. This parking lot is where 36 handicapped (van)-accessible spaces are located. There are more handicapped spaces in another location (see venue map on their website). If you are coming in from another entrance, ask to be directed to these spaces. Since no spaces are very close to the entrances you may want to drop your passenger off at the curb before parking. Know that even from the curb it is somewhat of a walk on the concrete walkway to the entrances. Gate 5 is the best location for a quick drop-off. Individuals needing assistance can find a person in a Gray Vest (a Guest Services Representative) for help. You can also visit the Guest Services Counter (across from Gate 12) for further assistance once you are inside. Before I continue, let me say how sincere my guides were in conveying their mission to make sure that every guest leaves this venue having had a great time, not only because of the performance they had seen, but because they were treated “with dignity!”
We walked the smooth outer perimeter, with various food venues that accommodate a great variety of tastes ( Greek, Mexican, Burgers, Hot Dogs, BBQ, Italian, Sandwiches, Ice Cream and Ices). There are also several bars and an outdoor beer garden. Just inside the main gate is a casual snack/lounge area, with high and low tables, and an outdoor area with picnic tables and benches.
Multi-stall restrooms with large, handicapped stalls are located throughout. Two, single occupancy, handicapped accessible restrooms are located on this main level (one near Gate 15 and one between Gates 20 & 21). One single-occupancy, handicapped-accessible restroom is located on the lower level, near the large, multi-stall restrooms.
Our next stop was the arena itself. No steps are required to reach the rear of each section. Platform seating for wheelchairs and companions is very open and easy to get to. A considerate touch is that each section has a “Row 10” (the last row) that does not require walking any steps. If you do have tickets for other rows, know that there are two, low-rise steps to each row, whether you are going up or down. The aisles are wide, with a handrail in the center that is illuminated, making it quite easy to hold on whether you are right or left handed. Also note that the #200 seats all require walking up steps to get to them. There is no elevator to these seats. If you have floor seats (or Row AA seats), or are headed to an Expo on the lower level, an escalator or elevator will get you there.
If you are lucky enough to have entry to the VIP Lounge you will find a mixture of high and low tables as well as a bar that has wheelchair accessibility.
As we walked back to where we had started our tour we passed the Guest Services Area once again. My hosts reiterated that this is the best place to make inquiry and get assistance. If you have more specific needs, need more information or help, call (516) 744 – 1706. Questions involving ticket purchases may be able to be handled at the Ticket Master line (516) 744 – 6310 or (800) 745-3000. My hosts reminded me that Guest Service Reps (the people in the gray vests) are at every performance and looking for ways to assist patrons.
I must tell you that NYCB Live has one of the best Accessibility Guides on their website that we have ever seen (Disabled Services A-Z Guide). Please check it out.
After expressing my thanks for my invitation and visit, and saying “Good-by,” I walked to my car thinking about how good I felt about this venue. The openness and sincerity of my guides makes me confident that they truly strive to make every guest have the best experience possible.
As always, we at Destination Accessible advise you to check a venue’s website, www.nycblive.com, when planning a visit, to “know before you go.”