12 Broadhollow Road, Melville, NY 11747
(631) 385 - 7380
DescriptionCirella's is located at 12 Broadhollow Road, Melville, NY. The paved parking lot does not appear to have any handicapped spaces. There is usually a valet in attendance. The side entrance requires five steps to get to the dining room. The street-level, main entrance (next to the outdoor dining patio) is a single door, small vestibule, and another single door to the bar/lounge area.
The bar/lounge area has a stool-height bar with no accommodation for a wheelchair. There are bar-height tables and chairs in this area as well. Walking through the lounge area and around to the right gets one to the carpeted dining room. Banquettes, tables and chairs have adequate space to navigate.
Single-occupancy, handicapped-accessible restrooms are located near the steps to the side entrance. The men's room is easy to enter. The ladies' room has high-chairs and extra restaurant chairs piled in front of it. They must be moved if a wheelchair user wants to use this room. There is no baby-changing station.
- Number of handicapped spaces: none
Surface of lot: paved
Terrain: a bit uneven
Paths and walkways: concrete walkway
Location of handicapped entrance: at front entrance
Number of floors: 1
Steps and staircases: 5 steps at side entrance
Width of aisles: adequate
Places to sit: banquets, tables & chairs
Location of restrooms: in rear, near steps to side entrance
Type of restroom: single-occupancy, handicapped-accessible
Ease of entry and exit: **
Baby changing station: no
Friendliness of staff: pleasant & efficient
Notes: * There do not appear to be any handicapped-spaces, but there is a valet in the evening.** Entry to the men's room is easy. Entry to the ladies' room is made difficult because there are a lot of high-chairs and extra chairs in front of the door.
Dinner with school friends brought me to Cirella’s. I pulled into the paved parking lot expecting to see a valet. Because it was quite early, no one was on duty yet, so I pulled into a spot. I did not see any handicapped spaces in the lot.
The entrance closest to the lot (on the side of the building) requires five steps to the restaurant itself. I went around to the Route 110 entrance, (to the left of the outdoor dining patio). A street-level, single-door, small vestibule and another single door led to the lounge area. A stool-height bar (with no accommodation for a wheelchair) and stool-height tables and chairs already had a number of people relaxing. The hostess led me through this area and around to the dining room, a comfortable, carpeted area with banquets, tables and chairs. Adequate space between tables allows for fairly easy navigation. Navigation wasn’t quite so easy when people occupied all of the seats. We had a lovely corner table by the floor-to-ceiling window/doors, which can be opened – a really nice touch!
Our server was a lovely young woman who was pleasant and efficient, making sure that w had everything we needed. As one entree came to the table, “not quite right” she was great about “making it right.” More than two hours later, after our excellent main course choices, we were happy to end with an especially good cappuccino.
Going to the restroom was rather disappointing. Single-occupancy, handicapped-accessible restrooms (no baby-changing stations) are located near the steps to the side entrance. Entry to the men’s room is easy. Entry to the ladies’ room would be much easier if it were not for the high-chairs, and other extra chairs piled up in front of the entrance. If one is a wheelchair user, it requires getting someone from the restaurant to move them. This is not something anyone should have to ask for. It might even be a bit tight for someone with a walker.
As always, we at Destination Accessible advise you to check a venue’s website, www.cirellarestaurant.com, when planning a visit, to “know before you go.”